Alerts and notifications

Custodio Legal

Video tutorials in Spanish

These walkthroughs show the complete flow in the Spanish interface.

This is where you find every update Custodio detects, and choose how you want it delivered.

Anyone at the practice sees their own notifications and the bell.
Configuring how alerts arrive — the «Alerts» screen — requires being the practice owner.

Open the bell, at the top right, to see your most recent alerts.
Check the number over the bell: it tells you how many are unread.
Click an alert to open it, or «Mark all as read» to clear them all at once.
Choose «View all» to open the full notification center, with All, Unread and Read filters.

The notification centre with its filters at the top and, with nothing pending, the notice that there are no notifications

From the practice menu, open «Alerts» to decide how judicial updates and review pending items reach you.
For each type, turn email on or off and choose how often it arrives: as soon as it happens, or grouped into a digest.

The alerts screen, with the email switches and the cadence for each type

The bell’s count drops when you open an alert, and «Saved» appears next to the switch you just changed.

What you see	What happened	What to do
«Not available» next to an alert type	Your plan does not include that feature	Skip that alert, or talk to your practice about the plan
You can’t open «Alerts»	That screen is only for the practice owner	Ask the owner to configure it
No alert shows up to configure	Your practice hasn’t generated anything that produces alerts yet	Wait for the first judicial update or the first review item